Redwell Privacy Policy

We collect information to provide and improve our Services. The types of information we collect depend on how you use our Services.

Account Information: We collect information about you when you register for an account by which you may be personally identified, including your name, email address, company name, address, phone number, professional title, bar number and jurisdictional credentials, and other information you provide.

Payment Information: We collect credit card and billing information collected by our third-party payment processor if you sign up for a paid subscription by which you may be personally identified. 

Content Information: We collect information you provide if you contact our customer support services, participate in online surveys, forums, comments sections, social media, sign up for newsletters or other mailing lists, register for events, apply for jobs, or otherwise interact with us. This may include contact information, documents, feedback, correspondence, messages, photos, reviews and any other content you provide.

Usage Information: We automatically collect usage information about your use of our Services like how you use our products, features you use, pages you view, emails you open, links you click, documents you access, and other actions you take when using our Services. This includes logs, API calls to our servers, browser type and settings, operating system, referral URLs, IP address, device information (type, operating system version, device identifiers, regional and language settings), and cookie data.

Location Information: With your permission, we may collect information about the locations where you use our Services for purposes like verifying business locations entered into our products. This may include GPS, WiFi networks, cell tower proximity and other sensor data.

Information from Third Party Services: We may collect information about you from third party services that integrate with our Services such as calendar, email, contact management, communication, and other productivity services. This may include contact information, logins, calendar data, emails and other data needed to enable the integration.

We collect the above information through the following methods:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site or open email communications from us containing tracking pixels. Information collected automatically may include usage details, IP addresses, web browser preferences, and information collected through cookies and other tracking technologies. Although we do not correlate tracking information to individuals, some information collected, such as IP addresses, will be unique.
• Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.
• Online Tracking and Do Not Track Signals: We and our third party service providers, including Facebook, may use cookies, pixels, or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site and use that information to send targeted advertisements. Our Site currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do respond to DNT signals in the future, we will update this Privacy Policy to describe how we do so.

We use information about you as mentioned above and as follows:

• To provide, operate, and improve our Services, perform analytics, and develop new products and services.
• To enable features and functionality of our Services like accessing, storing, and sharing documents and data with your permission.
• To send you important information regarding our Services, changes to our terms, conditions, policies and other administrative information.
• To understand how users interact with our Services so we can improve and enhance the user experience.
• To provide customized content, targeted offers, and advertising relevant to your interests and location.
• For recruitment purposes if you apply for a job with us.
• To respond to comments and questions we receive and provide customer service.
• To send marketing and promotional communications about products and services offered by us and our partners with your consent.
• For internal administrative purposes, as well as to manage our relationship with you.
• To enforce legal rights, comply with regulations, and protect our Services, users and third parties from harm.
• For any other purposes disclosed to you at the time of collection or pursuant to your consent.

We do not sell or rent your personal information. We share information about you in the limited circumstances as described below:

• With third party service providers and partners who assist us in areas like data processing, storage, security systems, customer support, payment processing, marketing and advertising with appropriate confidentiality and security measures.
• With law enforcement agencies, public authorities or other third parties if legally required to do so, or when we believe such disclosure is necessary to protect our rights, users or the public.
• In connection with a merger, sale of company assets, financing, or acquisition where personal information will be one of the transferred assets. We will notify you if such a transfer occurs and require the recipient to only use your information in a manner consistent with this privacy policy.
• With your consent or at your direction, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.
• We may share aggregated or de-identified information with third parties that does not directly identify you.

If you are a California resident, California law may provide you with certain rights regarding your personal information. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to mike@myrobolawyer.com or write to us at: RoboLawyer, Inc., PO Box 6714, Laguna Niguel, CA 92607-9998. The California Consumer Privacy Act (CCPA) provides California residents, upon a verifiable consumer request, certain rights with respect to their personal information, including:

• The right to know the categories of personal information we have collected about you; the categories of sources from which we collected the personal information; the business or commercial purpose for collecting or selling the personal information; the categories of third parties with whom we share personal information; and the specific pieces of personal information we have collected about you.
• The right to request deletion of the personal information we have collected from you, subject to certain exceptions allowed under the CCPA.
• The right to opt-out of any "sale" of your personal information that may be occurring.
• The right not to receive discriminatory treatment for exercising your CCPA rights.

To make a request related to your personal information pursuant to the CCPA, please contact us at mike@myrobolawyer.com You may also designate an authorized agent to submit a request on your behalf by providing the authorized agent with power of attorney pursuant to California probate code. We will verify your identity by matching information you provide us to information we have previously collected about you.